We used their service a few times. They have always been responsible and customer-focused. We are now trying to locate a replacement for a designer shower system and they are the only ones who could care enough to investigate and locate the parts. They definitely got my business. I am more than happy to recommend Sydney Tap and Bathroomware.

Ordered a part online as we are in lockdown, that led to another issue that Ryan identified and helped me with via email. Am so impressed with his patience in working through the problem with me and sending me videos to guide me through, as well as liaising with the parts manufacturer on my behalf. I am happy to say I successfully did the job which would have been impossible without him. Best customer care and service ever!

Fantastic customer service. I recently contacted Sydney Tap and Bathroomware in relation to a bath plug. They responded to my email query within 15 minutes and were extremely knowledgeable and helpful. They had the plug I was looking for in stock and the whole process was easy and efficient. I would definitely recommend to other buyers.

I had ordered a small part for my bathroom from a local company in Adelaide and was told it would take a couple of weeks to arrive as it had to be transported by ‘ship’ from Germany. A couple of months later I have no part. Found Sydney Tap and Bathroomware online and within 5 days the part was ordered and delivered to my door. Their phone manner and customer service was outstanding. Highly recommend their services.

Had a small issue with the product I ordered through Sydney Tap and Bathroomware. They were terrific in helping me resolve the problem, from start to finish. Great outcome in the end, due to their superior service.

Professional, great service and personable. Renovated two bathrooms and bought all our bathroom ware from Sydney Tap & Bathroomware and I am very happy. Mitch was very knowledgeable on accessories, vanities, tapware, showers, bathtubs. Thankyou!

If all businesses were so good to deal with, life would be a breeze! So friendly, efficient and great products.

Dominic and his team are extremely knowledgeable and professional

Outstanding customer service, very prompt service, delivery, excellent communication & kindness. Thank you

Ordered a replacement toilet seat and hinges from these guys. I emailed photos and asked questions and they came back very quickly. Delivery to my house in Sydney the following day. Great service, fully recommend.